Remote Support

Remote Computer Support from Safety Harbor Computers

When a computer problem slows you down, our team can connect to your machine remotely and help you resolve it without an on-site visit. Follow the simple steps below to get started, and remember that the first five minutes are always free so we can assess the scope of work and the final cost before proceeding.

  • Step 1: Call 727-798-4560 to arrange a remote session.
  • Step 2: Launch the Splashtop support app using the download link below; it will create a 9-digit code for your session.
  • Step 3: When you are finished, click disconnect or simply exit the program.
Download Splashtop Support App

The first 5 minutes are always free. This helps us determine the scope of work and the ultimate cost before we proceed. Call 727-798-4560 if you have questions.

Remote Support FAQ

How do I start a remote support session?
Call 727-798-4560 to schedule a session, then click the Splashtop support link on this page to launch the app and generate your 9-digit code.
What is the Splashtop support app?
Splashtop is the remote support application used to connect to your computer. The link on this page downloads SplashtopSOS.exe, which generates the 9-digit code needed for the session.
Is the first 5 minutes really free?
Yes. The first 5 minutes are always free so we can determine the scope of work and the ultimate cost before we proceed.
How do I end a remote support session?
To end the session, click disconnect or simply exit the program.
What areas do you serve?
Safety Harbor Computers has been serving the community since August 1998, including Safety Harbor, Clearwater, Palm Harbor, Dunedin, Tarpon Springs, and Pinellas County.
What if I have questions before starting?
Call 727-798-4560 if you have questions about remote support or the session process.

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Phone: (727) 798-4560
Email: [email protected]

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